Privacy Policy

Date: 10.24.25

1. Information on the Collection of Personal Data

1.1 Personal Data

In the following, we inform you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour. In this way, we would like to inform you about our processing procedures and at the same time comply with our legal obligations, in particular from the EU General Data Protection Regulation (GDPR).

1.2 Data Controller

The data controller pursuant to Art. 4 (7) GDPR is Esōes Cosmetics | 840 S. Rancho Dr. Suite 4-870 Las Vegas NV 89102 | hello@esoescosmetics.com

2. Processing of Personal Data When Visiting Our Website

When using the website for information purposes, i.e. simply viewing it without registering and without you providing us with any other information, we process the personal data that your browser transmits to our server. The data described below is technically necessary for us to display our website to you and to ensure stability and security and must therefore be processed by us. The legal basis is Art. 6 (1) f GDPR:

• IP address
• Date and time of the request
• Content of the request (page visited)
• Amount of data transmitted
• Browser

3. Further Functions and Offers of Our Website

In addition to purely informational use, we offer various services (e.g. account registration, purchases, payment selection, analytics, marketing). For these, we may require additional data that we use to perform the respective service.

3.2 Use of External Service Providers

In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies). These providers are carefully selected, bound by our instructions, and regularly monitored.

4. Processing of Personal Data When You Contact Us or Register an Account

When you contact us by e-mail or via a contact form, we store the data you provide (your e-mail address, name, and telephone number, if applicable) to answer your questions. When you register a customer account, we collect only the data you voluntarily share.

5. Processing of Personal Data When You Make a Purchase

5.1 Shopping Information

If you order something from our online shop, we collect your shopping data, including item details, addresses, order status, communication, and shipment tracking information.

5.2 Payment Details

We offer payment methods such as credit card, Apple Pay, PayPal, and Shop Pay. Payment details are collected and processed securely via our payment service providers. This includes billing address, preferred method, and transaction details.

6. Cookies

We use cookies and similar technologies for security, analytics, and personalization. If required by law, we request your consent before using non-essential cookies. You can manage cookie preferences via the “Manage Cookies” link in our footer.

6.5 Analytics & 6.6 Remarketing

We use tools like Google Analytics, Bing Ads, and Facebook Ads for analytics and remarketing purposes. These may collect pseudonymous data about your interactions. You can opt out using the respective platform links.

7. Retention and Erasure of Data

We store personal data as long as necessary to fulfill contractual and legal obligations. Data may be retained for legal, tax, or defense reasons and is deleted or anonymized thereafter.

8. How Is My Personal Data Protected?

We use technical and organizational measures to secure systems. Orders and customer logins use SSL encryption (Secure Socket Layer).

10. Your Rights

• Right to information
• Right of rectification or erasure
• Right to restriction of processing
• Right to object
• Right to data portability
• Right to withdraw consent

11. Changes to This Privacy Policy

We may update this policy as legal or technical requirements evolve. Please review it periodically for changes.

12. Data Protection Officer

You can contact our data protection officer at hello@esoescosmetics.com or by mail: Esōes Cosmetics | 840 S. Rancho Dr. Suite 4-870, Las Vegas NV 89102.

Last updated: 23 October 2025